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PRIVACY POLICY

Lionheart Recruitment Pty Ltd

Last updated: 13/12/2025
 

1. Introduction

Lionheart Recruitment Pty Ltd (“Lionheart”, “we”, “our”, or “us”) is committed to protecting your privacy and handling personal information in an open and transparent manner.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website, submitting information, or engaging with Lionheart, you consent to the practices described in this Privacy Policy.
 

2. What Personal Information We Collect

We may collect personal information including, but not limited to:
 

a) Identity & Contact Information

  • Name

  • Email address

  • Phone number

  • Location (city/state)
     

b) Professional & Recruitment Information

  • Resume / CV

  • Employment history

  • Education and qualifications

  • Skills, certifications, and licences

  • Salary expectations

  • Work rights and availability
     

c) Employer & Client Information

  • Company name

  • Job titles

  • Hiring requirements

  • Workforce planning information
     

d) Website & Technical Information

  • IP address

  • Browser type

  • Device information

  • Website usage data (via cookies and analytics tools)
     

3. How We Collect Personal Information

We collect personal information when you:

  • Submit forms on our website

  • Download salary guides or reports

  • Apply for roles or submit a CV

  • Contact us via email, phone, or social media

  • Engage with us as a client, candidate, or partner

We may also collect information from:

  • Referees provided by candidates

  • Publicly available professional sources (e.g. LinkedIn)

  • Client organisations in relation to recruitment activities
     

4. How We Use Personal Information

We use personal information for purposes including:

  • Recruitment and talent placement

  • Candidate assessment and shortlisting

  • Matching candidates to employment opportunities

  • Client engagement and workforce advisory

  • Providing salary guides, market insights, and updates

  • Website administration and analytics

  • Marketing and communications (where consent is given)

  • Legal, compliance, and risk management
     

5. Disclosure of Personal Information

We may disclose personal information to:

  • Client organisations for recruitment purposes

  • Candidates (where relevant and appropriate)

  • Referees (with consent)

  • Professional advisers (legal, accounting, IT)

  • Technology service providers (CRM, email, hosting)

We take reasonable steps to ensure third parties handle information securely and in accordance with privacy laws.
 

6. Overseas Disclosure

Some service providers (such as cloud-based CRM, email, or analytics platforms) may store or process information outside Australia.

Where overseas disclosure occurs, Lionheart takes reasonable steps to ensure personal information is protected in a manner consistent with Australian privacy requirements.
 

7. Cookies & Website Analytics

Our website may use cookies and analytics tools to:

  • Understand how users interact with our website

  • Improve website functionality and content

  • Measure campaign performance

You may disable cookies through your browser settings; however, this may affect website functionality.
 

8. Direct Marketing

Lionheart may send marketing communications such as:

  • Salary guides

  • Market insights

  • Job alerts

  • Industry updates

You may opt out of marketing communications at any time by:

  • Using the unsubscribe link in emails

  • Contacting us directly

We comply with the Spam Act 2003 (Cth).
 

9. Storage & Security of Personal Information

Lionheart takes reasonable steps to protect personal information from:

  • Misuse

  • Loss

  • Unauthorised access

  • Modification or disclosure

Information is stored securely using:

  • Password-protected systems

  • Secure cloud platforms

  • Access controls limited to authorised personnel
     

10. Access & Correction

You have the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate or outdated information

Requests can be made by contacting us using the details below. We will respond within a reasonable timeframe.
 

11. Retention of Information

We retain personal information only for as long as necessary to:

  • Fulfil recruitment and business purposes

  • Comply with legal and regulatory obligations

Information that is no longer required is securely deleted or de-identified.
 

12. Complaints

If you believe your privacy has been breached, you may lodge a complaint by contacting us.

We will investigate and respond promptly.
If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).
 

13. Changes to This Privacy Policy

Lionheart may update this Privacy Policy from time to time.

Any changes will be published on this page, and continued use of our website or services constitutes acceptance of the updated policy.
 

14. Contact Us

For privacy-related enquiries, access requests, or complaints, contact:
 

Lionheart Recruitment Pty Ltd
Email: info@lionheartrecruitment.com
Website: www.lionheartrecruitment.com

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